Clearing Browser Cache

Some subscribers are unable to view the latest alerts and reports in their member’s area.

This can usually be solved by clearing your browser’s cache. Included below, are quick guides on how to clear your web browser’s cache for many of the popular browsers:

• Chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
• Safari: https://www.replicon.com/customer-zone2/kb-2840/
• Edge: https://kb.wisc.edu/page.php?id=54747
• Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Clearing Cache on Mobile

• Safari / iPhone / iPad: https://www.macworld.co.uk/how-to/iphone/clear-cache-iphone-3609079/#toc-3609079-1
• Chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en

If you still have issues after clearing your browser cache, please contact customer support subscribers@katusaresearch.com